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Refund Policy
You bought it. You tried it. You didn't fall in love. That happens. We're not offended.
Here's the deal: 30-day returns from the day it lands on your doorstep.
What can come back:
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✅ Unused, unwashed items in original condition with tags attached
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✅ Bedwraps, throws, pillowcases, quilt covers, sheet sets — as long as they don't look like they've been through a war
What we can't take back:
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❌ Anything with stains, pet hair, smoke odor, or obvious wear
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❌ Items without tags (we need to know they're fresh)
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❌ Wash-and-regret situations — please test a corner before you commit
Hygiene note: For obvious reasons, we can't resell bedding that's been slept in. We know you understand.
How to return (3 steps):
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Email [your returns email] with your order number and a quick reason
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We'll send you a return authorization and the closest return address
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Pack it up and ship it with a trackable carrier — we don't trust untracked mail
Who pays return shipping?
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Changed your mind? You cover it.
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Our mistake? Wrong item, defect, or damage? We send you a free prepaid label — that's on us.
Refund timeline:
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We inspect within 5–7 business days of receiving your return
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Refund goes to your original payment method within 5–10 business days
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Original shipping fees are non-refundable unless we messed up
Damaged or defective:
If your bedwrap arrives with a tear, your quilt cover has a loose thread, or anything looks off — email us with photos within 7 days of delivery. We'll replace it or refund it. Your choice. We hate defects more than you do.
Exchanges:
We don't do direct exchanges — inventory moves too fast. Return the old one and place a new order. We'll refund the return as soon as it processes.
Cancelations:
Buyer's remorse? Email us within 2 hours. After that, our warehouse team may have already packed it up.
Return address:
[Your Store Name] Returns
[Your full return address]
Email: [your returns email]
We're fair, fast, and genuinely want you to love what you keep. But we do enforce these guidelines — it keeps our prices honest and our products fresh for everyone.