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No chatbots. No automated nonsense. Just real people who actually sleep on the same products we sell — and yes, we're obsessed with them too.
Need help choosing between a lightweight quilt vs. a heavier bedwrap? Wondering which sheet set feels coolest for summer? Want to tell us your dog ate your throw and you need a replacement ASAP? (No judgment — we love dogs more than throw pillows.)
We're here — but we do need a little downtime:
| Day | Hours (EST) |
|---|---|
| Mon – Fri | 9:00 AM – 6:00 PM |
| Sat | 10:00 AM – 2:00 PM |
| Sun | Deep sleep mode — email us, we'll reply Monday |
Pick your channel:
-
Email (fastest): [your email] — we reply within 24 hours, often less
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Text: [your phone number] — quick questions? Fire away
-
Social DMs: [Instagram/TikTok handle] — we actually check them
Returns & mail:
[Your full physical address]
Pro move: include your order number in the first message and we'll fast-track you to VIP treatment.
3. Privacy Policy – Your Data Stays in Bed With Us. That's It.
Title: Privacy Policy – Your Data Stays in Bed With Us. That's It.
Content:
Last updated: [Date]
Look, we're not a tech giant. We're not mining your data to sell to advertisers. We're just a sleep-obsessed brand that wants to send you nice things and maybe — just maybe — remind you to change your sheets more often.
At [Your Store Name] ("we," "us," "our"), we collect only what we actually need:
What we collect:
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Name, email, address, phone — so your bedwrap doesn't end up at your neighbor's house
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Payment info — encrypted through Stripe/PayPal. We never store your full card. Not our business. Literally.
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Order history — so we can suggest things you might actually like (not random spam)
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Cookies — tiny files that help us remember your cart and favorite items. You can disable them, but then we'll forget your size preference and that's awkward.
What we NEVER do:
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❌ Sell your personal data. Ever. To anyone. Period.
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❌ Flood your inbox. We send maybe 1–2 emails a month — only when we have something good to say.
Your rights (U.S. users, CCPA included):
Want to see your data? Want it erased? No problem. Email [your privacy email] and we'll handle it within 7 days. No interrogation. No guilt trip.
Policy changes: We'll update this page if anything changes. We're too lazy to rewrite it often, so don't worry.
Sleep tight. Your data is safe with us.